design, build,
ship.

I start with strategy, not screens — connecting design and AI to what the business actually needs. Then I build the thing.

Design & AI Consultant
Metosin — Finnish technology consultancy
Tampere, Finland
Selected Work
AI Sales Intelligence Agents
Chemicals · Global
Designed and built AI agents for a global industrial chemicals company (~5,000 employees) that monitor public tenders and notify sales teams of relevant opportunities. Within two months of the pilot, the system surfaced a €500K lead the client would have otherwise missed.
Planeo — SaaS Project Management Platform
SaaS · Norway
Defined the UX across the entire product for a Norwegian SaaS company. Worked directly with the CEO to translate business vision into design. Delivered onboarding flows, improved usability through testing and iteration, and led a full UI redesign to reflect a new brand identity.
Repliance — AI-Powered Compliance Platform
Security · US
Redesigned and expanded a SaaS platform that uses AI to automate vendor security questionnaire responses. Worked with end-users to identify workflow bottlenecks, then led the UX redesign and guided the product's evolution from a simple NLP tool to a scalable expert system — collaborating directly with the product owner and managing a small dev team.
LIPAS — Municipal Sports Infrastructure System
Public sector · Finland
Redesigned a system used by municipal employees to manage recreational and sports facilities. Challenged the client's initial brief to embed video tutorials — instead proposed contextual help that works for infrequent, non-technical users. Audited the full UI against Nielsen's heuristics and delivered actionable fixes.
Approach

Every design problem sits inside a business context. Who are we solving for, what does the organization actually need, and what's the fastest honest path to getting there? I think about how projects connect to customer strategy and lead to real outcomes — not just better screens.

Strategy & Framing

Figuring out what to build and why before jumping to how. Connecting design decisions to the problems the business is actually trying to solve.

AI Solutions

Identifying where AI creates real operational value — then designing and building the agents and workflows to deliver it.

Product & UX Design

End-to-end design from research to production interfaces. Understanding how decisions in one place cascade through users, teams, and technology.

Stakeholder Facilitation

Workshops and structured sessions that get the right people aligned on the right problem and a shared direction forward.

Prototyping & Delivery

Building functional products with AI tools. Collapsing the gap between what was agreed and what actually ships.

Service Design

Redesigning end-to-end service experiences across organizational boundaries — where most B2B value is created and lost.

Bio
Arttu Kukkonen

I'm interested in what happens when you take design seriously as a strategic tool — not just how something looks, but whether it's solving the right problem in the first place. That's the lens I bring to every engagement.

Right now I'm focused on the gap between AI hype and AI that actually works inside an organization. Most companies know they should be doing something with AI; fewer have a clear picture of what's worth building. That's where I spend most of my time.

Outside work, I go to the gym most days, ski in winter, and follow esports and FIS Freeski World Cup events when time allows.

Design & AI Consultant — Metosin
2021 — present · Enterprise B2B clients across Finland, Norway, and the US
Research Assistant — Tampere University
2020 — 2021 · Qualitative research on micro-credentials in higher education
M.Sc. in Technology — Tampere University
Knowledge Management & Information Analytics

Have a project in mind? Let's talk.

I'm open to consulting engagements, collaborations, and interesting problems.

LinkedIn